Order and Shipping Information



ORDERING AND PAYMENT INFORMATION

Step 1. Select the items you would like to purchase
Step 2. Fill in the form at

Step 3. Once sent, an email will be replied within 24 hours.
Step 4. Select your preferred payment method (Bank Transfer or Paypal)
Step 5. Once payment is done, please send us a notification email with the recipient name and reference number. When payment is received, we'll arrange to deliver the parcel.

  • All Orders must be placed through order form / email
  • Order shall only be reserved for 48 hours from the confirmation email sent. Orders will be released without prior notice after the reservation period.
  • You must provide accurate contact information.
  • International orders may be subject to customs and duty fees levied by their local government and will be the customers responsibility.

PACKAGING
All items will be bubble-wrapped and pack nicely before being delivered.

SHIPPING INFORMATION

  • Orders will be posted within 3 working days after payment has been received.
  • Orders will take about 1-3 working days (depends on your location area and the time sent) to delivered to your doorstep.
  •  International Shipments take roughly a week however please allow up to three weeks due to the potential intervention of forces beyond our control. 


DOMESTIC via POS LAJU
Postal tracking number will be provided once item is dispatched for shipments tracking.

Postal Rates (500g)
Within Malaysia
Pos Laju: RM 9
Registered Post: RM 4.50

Additional (every 250g) >2kg
Pls add RM 2


Free Shipping
There will be FREE SHIPPING (Registered Post) for every single purchase RM 60 & above.
However if you wish to upgrade to Pos Laju;
Just top up RM5

COD
COD is only available at Kota Kinabalu only. ( Time and date to be advised)


INTERNATIONAL via SKYNET
International shipping may be subject to customs and duty fees levied by their local government and will be the customers responsibility. Email us for further information on delivery charges.

TERMS AND CONDITIONS

  • Once payment is made, it is Non Exchangeable, Non Refundable, Non Returnable
  • Items are on a first come, first serve basis.
  • All items are 100% actual products taken by THE BON BON PROJECT, colours may vary to different computers. We do not guarantee the exact same colour.